Returns Questions

Articles

Which products can be returned?

All products may be returned unless they are marked FINAL SALE.

How do I make a return?

We offer easy returns. Returns are processed through our online portal. Click here to get started.

Are returns free?

Yes and No! We provide a prepaid return label for you but there will be a restocking fee of $6.00 deducted from your total refund. Click here to get started.

What is the difference between “Exchange” and “Shop for Something New”?

When you go through our returns portal you will see we have three options. “Exchange” allows you to simply exchange the item you purchased for a different size. “Shop for Something New” to immediately purchase a different item using the amount of the

What is your return/exchange policy?

We happily accept returns within 30 days of when your order was originally shipped as long as you pay for the return shipping. Please click here to read more about our return policy. We offer exchanges on all products unless the product is marked Fin

Can I return if an order is buy one, get one free?

When purchasing items as part of a buy one, get one (BOGO) promotion, the promotional discount is based on the lowest priced item, then applied to each item proportionately. If you choose to return any of the items, your refund will be reduced to the

Am I eligible for returns/exchanges?

All products may be returned unless they are marked FINAL SALE. We offer exchanges on all products unless the product is marked Final Sale or otherwise noted in a sale or promotions terms and conditions.

How long do I have to return my items?

Returns must be made within 30 days of placing your order.

Do I have to return the whole order?

No, you can choose which items you want to keep and which items you want to return.

Where do I send my return?

When you process your return online, our address will show on the pre-paid return label, all you have to do is print it out. If you choose to mail in your return separately, you may send it to:. Dippin’ Daisy’s. ATTN: Returns. 10420 Rush Street. El M

Have you received my return yet?

If you processed your return on our online portal, you should have received a USPS tracking number for your package. If the tracking number shows that it has arrived at our warehouse, please allow 2-3 business days for processing and 3-5 business day

What if my return was denied?

Your return may have been rejected for various reasons, such as: the product was worn or soiled, or you returned an item that was final sale. In these cases, your item will ship back to your original shipping address.

Do you accept international returns?

Orders shipped internationally must pay for all return shipping costs and handling fees. Original shipping fees are nonrefundable. International orders returned to us will be given a refund for the merchandise but not for duties, taxes or tariffs.

Can jewelry and accessories be returned?

Yes. All products may be returned unless they are marked FINAL SALE.

How (and how soon) will I receive my refund?

Once a return is received at our warehouse, it takes about 2-3 days to process. After it is processed, please allow 3-5 business days for the credit to show in your account.

How do returns work if I used Afterpay?

Process your return through our online return portal here. After your return is processed by our warehouse team, you will be refunded from AfterPay. If you have any installments remaining with AfterPay, those will be canceled and you will not have to