We’re sorry to hear! Contact us within 5 days of receiving your order via email at hello@dippindaisys.com or calling us at 626-782-7620. Please take a photo of any damaged or defective items so we can better assist you. If we’ve made a mistake on our

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What should I do if my order is wrong, damaged, or defective?

Send an email to hello@dippindaisys.com and we’ll get it sorted out for you.

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What if I received the wrong item?!

Send an email including pictures of the damaged item(s) to hello@dippindaisys.com and we’ll get it sorted out for you.

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What if the item was damaged?

Orders are processed within 2-3 business days

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How long does processing take after I have placed my order?

dippin-daisys-swimwear

General Order Questions

Which products can be returned?

How do I make a return?

Are returns free?

What is the difference between “Exchange” and “Shop for Something New”?

What is your return/exchange policy?

Can I return if an order is buy one, get one free?

Am I eligible for returns/exchanges?

How long do I have to return my items?

Do I have to return the whole order?

Where do I send my return?

Have you received my return yet?

What if my return was denied?

Do you accept international returns?

Can jewelry and accessories be returned?

How (and how soon) will I receive my refund?

How do returns work if I used Afterpay?

Can I exchange my items for a different size?

Exchange Questions

Returns Questions

Is Dippin Daisy’s Swimwear true to size?

How do I know what size I am?

Sizing Questions

What is Route?

What do I get when I ensure my order with Route+?

What are Route’s terms and conditions?

How do I file a claim for my lost, stolen or damaged order?

Does Route+ cover stolen items?

Route+ Questions

I haven’t received my order yet, what should I do?

Do you offer free shipping?

Do you refund shipping fees?

Can I ship internationally?

Shipping Questions

How do I wash my swim?

Kini Care

How can I be featured on Dippin’ Daisy’s Instagram page?

How can I stay up-to-date on Dippin’ Daisy’s promotions and specials?

I love Dippin' Daisy's!